manual l2tp setup for osx

It is suggested that you use the WiTopia Client and not the alternate software. We fully support setting up and using alternate connections though. Please use the following directions to setup the VPN your computer.

Setup L2TP On your Apple OSX Computer

To setup the connection, you need to create a new connection profile in your network preferences.

a. Click on Apple
b. System Preferences
c. Network Icon
d. Click the + sign in the lower left corner

a. When you click the + sign, a window will pop up. On the INTERFACE dropdown choose VPN VPN TYPE: L2TP over IPSec

a. Click Create


L2TP Server Address Locations

iOS (iPad, iPhone, iPod etc), Computer, ANDROID 4.0 Devices*

North America L2TP VPN Gateway

Europe L2TP VPN Gateways

Asia/Pacfic L2TP VPN Gateways

Africa L2TP VPN Gateways

South America L2TP VPN Gateways

* Support of Android 4.0, and Android, in general, for VPNs is a bit of a moving target so please share with us if these settings do not work for you and include your device, carrier, and software version.

c. Account Name: Enter your VPN username

There are two formats for usernames and they are NOT interchangeable. Please see the “details” under your active services via the portal to see your correct username.

Format 1: username@witopia (notice that there is no .net at the end)
Format 2: W\ (the W \ must be present)

a. Click on Authentication Settings
b. In the pop-up click on Password and put in your password
c. Click on Shared Secret and put in witopia1 as the shared secret
d. Click OK


  • Click on Advanced
  • Click on the option send all traffic over VPN connection
  • Click Ok

Click Apply

Your L2TP connection is setup now. Click on Connect and enjoy the vpn. If you have any issues please contact support.

Have more questions? Let us know how we can help you.