It is suggested that you use the WiTopia Client and not the alternate software. We fully support setting up and using alternate connections though. Please use the following directions to setup the VPN your computer.

Manual IPSec setup for MacOS 10.7 or later


    • Click on the apple logo in the top left corner
    • Choose System Preferences
    • Click on Network.



    • Click on “+” in bottom left of window to add a configuration.
    • For Interface choose VPN from pulldown menu.
    • For VPN Type choose Cisco IPsec
    • For Service Name you can call it whatever you wish.



    • Click Create button.
    • Click Plus sign below to open list of server locations




IPSec Server Location Addresses

USA IPSec VPN Gateways

Canada IPSec VPN Gateways

Central/South America IPSec VPN Gateways

Europe IPSec VPN Gateways

Africa/Middle East IPSec VPN Gateways

Asia IPSec VPN Gateways

Oceania IPSec VPN Gateways






    • For Account Name, enter your WiTopia VPN account username


There are two potential formats for your vpn username. You must use the one you selected when you activated your service. If you do not remember, you can log in to your account on our website here and under your active service it says “USERNAME”. This is your VPN username.

#1: Your email = W\
#2: WiTopia username = username@witopia

You MUST use a Capital W with a backslash “\” if your vpn username is an email.
If you have a username ending in “@witopia” then you do *not* use W\ before the username or “.net” after the username




    • For Password, enter your WiTopia IPSEC VPN password.











    • Click on Authentication Settings and choose Shared Secret and enter “witopia” (no quotation marks)







  • Click OK
  • Click Apply back at Network window
  • Click Connect




Enter password again, when prompted, and you should receive welcome message. (With Macs, you will have to enter this every time you connect).















If you want to have a quick way to connect and disconnect you have put an icon in your top right menubar to be able to access the profiles you setup.








Click the option to Show vpn status in menubar

Now you can click on the icon in the menubar to connect and disconnect quickly.








Have more questions? Let us know how we can help you.